Help Center
Here you’ll find everything you need to get started and quickly find help when you need it.
👋 Welcome to the Wild Forest Help Center
Your central hub for guides, support, and community help 🌲
Below you’ll find dedicated sections based on the type of help you’re looking for.
🎮 New Players & Gameplay Help
If you’re new to Wild Forest and need help understanding how the game works, the best place to start is our Discord.
Our moderators and experienced players are always there to help you:
- Learn the basics
- Understand game modes and progression
- Get practical tips from the community
📘 Game Mechanics & Guides
Looking for detailed information about specific mechanics?
Use the search in our blog to find in-depth articles about:
- Units and upgrades
- Resources and economy
- Progression systems
- Game modes and core features
🛠 Technical Issues & Account Problems
If you’re experiencing technical issues, account-related problems, or believe you were banned by mistake, please contact our support team directly.
👉 Support Chat: https://jivo.chat/S0DFyej1ze
This is the fastest way to get help with bugs, errors, or account restrictions.
🎥 Creators & Partnerships
If you are a content creator or a partner and have questions about:
- Joining the creator program
- Rewards and incentives
- Creator-related collaborations
- Collaboration
Please reach out to us on Discord. Our team will be happy to assist you.
❓ Frequently Asked Questions
What are the Official Links?
The official links for Wild Forest are:
- Homepage: https://playwildforest.io/
- Discord: https://discord.gg/playwildforest
- Support: https://support.playwildforest.io/en/
- X/Twitter: https://twitter.com/playwildforest
- Ronin Market: https://marketplace.skymavis.com/games/wild-forest
- Opensea: https://opensea.io/WildForest_Deployer/created
If you have ever been sent a link that you are unsure about, please ask the team on Discord or via the support here. It is always better to be safe than sorry!
My account was suspended. What should I do?
We understand that you may be upset about your account suspension. If you believe this ban was made in error, you can submit an appeal by sending a message to this email address or using the support widget in the bottom right corner. Please make sure to include:
- Game ID
- Wallet address
- Explanation of why you feel that the ban was incorrect
We’ll get back to you as soon as possible.
Where can I find my player ID?
When you contact support, you will often be asked to provide your player ID number.
This can be found on the bottom left-hand side of the game screen, just under the battle pass button. The player ID is the final set of digits displayed.
For example, from the image below, the player ID would be 405865.